Comprehensive Managed Database Services for NFI Industries
Providing expert, round-the-clock database administration for a complex, large-scale environment in the US.
The Challenge
NFI Industries, a leading supply chain solutions provider in the US, operates a vast and complex IT environment with over 100 database servers spanning multiple technologies (including SQL Server, Oracle, and MongoDB). Their internal team needed a trusted partner to provide expert, 24/7 database administration to ensure the stability, security, and performance of their critical systems.
Our Solution
We became an extension of the NFI team, providing a full suite of managed database administration services tailored to their large-scale environment.
Proactive 24/7 Monitoring & Incident Response:
We implemented comprehensive monitoring across all servers, with a dedicated team providing round-the-clock support to immediately address and resolve any performance or availability issues.
Routine Maintenance & Health Checks:
Our team handled all routine maintenance, including patch management, backup and recovery validation, and regular performance health checks to prevent problems before they occurred.
Expert-Level Support & Optimization:
We provided strategic guidance on performance tuning, capacity planning, and security hardening across their diverse database technologies, ensuring the entire environment was optimized and secure.
The Impact
By entrusting their database administration to us, NFI Industries achieved higher system uptime, improved performance, and a stronger security posture. Our managed services reduced the operational load on their internal IT staff, allowing them to focus on strategic initiatives while having the confidence that their critical database infrastructure was in expert hands.
Project Overview
Key details about the engagement.
Client
NFI Industries
Services
Managed Database Services, 24/7 DBA Support
Technologies
SQL Server, Oracle, MongoDB, Monitoring Tools