An ambitious online retailer came to Zat Systems facing sluggish platform performance, affecting customer satisfaction and sales. Their backend SQL Server database was experiencing excessive CPU usage, query timeouts, and inventory sync delays.
The Challenge
Poor SQL coding practices and misconfigured server settings caused:
High server load during traffic peaks.
Delays in checkout processes.
Real-time inventory sync issues with suppliers.
Zat Systems’ Solution
We initiated a thorough SQL Server health check, followed by:
Query tuning and index optimization.
Redesign of high-latency stored procedures.
Reconfiguration of server memory and CPU allocations.
Deployment of performance monitoring dashboards and alert systems.
We also coached the client’s developers on best practices for ongoing optimization.
Results
Query times dropped by up to 70%.
Platform load time improved, contributing to higher conversion rates.
Inventory synchronization became reliable and immediate.
Reduced infrastructure strain saved money on server resources.
Thanks to Zat Systems’ intervention, the e-commerce platform not only retained customers—it gained a competitive edge in a crowded market.